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	<title>Engage-Digital &#187; Uncategorized</title>
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		<title>Android, Motorloa, Microsoft and Skype. What about the end user?</title>
		<link>http://www.engage-digital.com/2011/08/23/android-motorloa-microsoft-and-skype-what-about-the-end-user/</link>
		<comments>http://www.engage-digital.com/2011/08/23/android-motorloa-microsoft-and-skype-what-about-the-end-user/#comments</comments>
		<pubDate>Tue, 23 Aug 2011 13:39:17 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.engage-digital.com/?p=393</guid>
		<description><![CDATA[Microsoft&#8217;s purchase of Skype and Google &#8217;s [proposed] purchase of Motorola Mobility might make sense for their respective businesses but together they could be less good for the consumer.
As Hoover was to carpet cleaning, Skype is a universal brand that has practically entered the vernacular to describe any kind of unpaid for instant message communication, voice only or video call [...]]]></description>
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		<title>Social (in)fidelity</title>
		<link>http://www.engage-digital.com/2011/07/07/social-fidelity/</link>
		<comments>http://www.engage-digital.com/2011/07/07/social-fidelity/#comments</comments>
		<pubDate>Thu, 07 Jul 2011 00:25:47 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.engage-digital.com/?p=373</guid>
		<description><![CDATA[If so many of Google +&#8217;s new users are ready to desert Facebook and the friends they have on that social network then what does that say about the the fidelity of those people.
For brands looking to use Facebook as a marcoms and sales channel they will be investing in people who seem to be [...]]]></description>
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		<title>Smart phones and the down jacket theory</title>
		<link>http://www.engage-digital.com/2011/07/05/smart-phones-and-the-down-jacket-theory/</link>
		<comments>http://www.engage-digital.com/2011/07/05/smart-phones-and-the-down-jacket-theory/#comments</comments>
		<pubDate>Tue, 05 Jul 2011 07:03:40 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.engage-digital.com/?p=370</guid>
		<description><![CDATA[About six or seven years ago I was walking down Kensington High street in London and marvelling at how brilliant the Opera Mini web browser was having just installed it on my tiny Nokia. If I squinted hard I could just about read a web page. I briefly considered at the time that if only there were apps available for other [...]]]></description>
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		<title>Two steps forwards, one step back. Google&#8217;s balls drop.</title>
		<link>http://www.engage-digital.com/2011/04/13/two-steps-forwards-one-step-back-googles-balls-drop/</link>
		<comments>http://www.engage-digital.com/2011/04/13/two-steps-forwards-one-step-back-googles-balls-drop/#comments</comments>
		<pubDate>Wed, 13 Apr 2011 12:51:16 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.engage-digital.com/?p=364</guid>
		<description><![CDATA[With version 5 of its ubiquitous Analytics product Google has introduced a new look and some biggish upgrades, most notably to Custom Reporting which is now greatly improved, but sadly it seems that in the process of doing so the bright young things at Mountain View have dropped a few balls in the process.
Although version [...]]]></description>
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		<title>Trying to make sense of the EU&#8217;s recent amend to its e-privacy directive</title>
		<link>http://www.engage-digital.com/2011/03/23/trying-to-make-sense-of-the-eus-recent-amend-to-its-e-privacy-directive/</link>
		<comments>http://www.engage-digital.com/2011/03/23/trying-to-make-sense-of-the-eus-recent-amend-to-its-e-privacy-directive/#comments</comments>
		<pubDate>Wed, 23 Mar 2011 01:23:59 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.engage-digital.com/?p=356</guid>
		<description><![CDATA[This was originally intended as a response to Michael Feiner&#8217;s econsultancy post on the same topic but it seems too long to post as a response.
The thoughts expressed in this article are my own and do not represent advice of any kind. People should consider seeking their own separate legal consultation in dealing with this [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<title>GA contradicts itself&#8230;</title>
		<link>http://www.engage-digital.com/2010/07/21/ga-contradicts-itself/</link>
		<comments>http://www.engage-digital.com/2010/07/21/ga-contradicts-itself/#comments</comments>
		<pubDate>Wed, 21 Jul 2010 05:34:37 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.engage-digital.com/?p=348</guid>
		<description><![CDATA[One should always bear in mind that correspondong data from different sources won&#8217;t always match, but one might hope that data from the same source but arrived at in different ways would still match. Like most analytics tools Google Analytics isn&#8217;t perfect, however by any standard what follows appears to be odd.
I&#8217;ve seen it before [...]]]></description>
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		<title>4th Annual Customer Engagement survey</title>
		<link>http://www.engage-digital.com/2010/05/21/4th-annual-customer-engagement-survey/</link>
		<comments>http://www.engage-digital.com/2010/05/21/4th-annual-customer-engagement-survey/#comments</comments>
		<pubDate>Fri, 21 May 2010 04:27:45 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.engage-digital.com/?p=329</guid>
		<description><![CDATA[A couple of months ago cScape&#8217;s Customer Engagement Unit and econsultancy released the 4th Annual Customer Engagement survey.  It&#8217;s the largest and most comprehensive of its kind globally with over 1,000 respondents.
With the seemingly inexorable onward march of social media, the economic woes of the world in the past 2 years and an increasingly savvy [...]]]></description>
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		<title>Who&#8217;s afraid of the iPad</title>
		<link>http://www.engage-digital.com/2010/05/21/whos-afriad-of-the-ipad/</link>
		<comments>http://www.engage-digital.com/2010/05/21/whos-afriad-of-the-ipad/#comments</comments>
		<pubDate>Fri, 21 May 2010 02:22:53 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.engage-digital.com/?p=324</guid>
		<description><![CDATA[With the UK launch of the iPad now imminent (barring any more delays) marketers have started asking questions about what Apple&#8217;s new tablet will mean for them, their businesses and brands. Having experienced the impact of the iPhone naturally they want to know what the iPad may hold in store for them
Partly in response to [...]]]></description>
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		<title>Irrational decision making and its effect on value over price</title>
		<link>http://www.engage-digital.com/2009/06/15/irrational-decision-making-and-its-effect-on-value-over-price/</link>
		<comments>http://www.engage-digital.com/2009/06/15/irrational-decision-making-and-its-effect-on-value-over-price/#comments</comments>
		<pubDate>Mon, 15 Jun 2009 01:47:53 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[customer experience]]></category>
		<category><![CDATA[customer decision making]]></category>
		<category><![CDATA[customer persuasion]]></category>

		<guid isPermaLink="false">http://www.engage-digital.com/?p=247</guid>
		<description><![CDATA[With all the usability, analytics, survey, heat mapping tools and many others that are now available for the web analyst to draw on, you’d think it has become almost a matter of form that any questions related to the online shopping process can be answered and that the customer’s decision making process can be exposed [...]]]></description>
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		<title>Customer Engagement</title>
		<link>http://www.engage-digital.com/2008/12/17/customer-engagement/</link>
		<comments>http://www.engage-digital.com/2008/12/17/customer-engagement/#comments</comments>
		<pubDate>Wed, 17 Dec 2008 11:03:42 +0000</pubDate>
		<dc:creator>hwjgage</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Engagement]]></category>

		<guid isPermaLink="false">http://www.engage-digital.com/2008/12/17/customer-engagement/</guid>
		<description><![CDATA[The idea of engagement online isn&#8217;t an easy one to articulate. Where things like conversion could arguably be the domain of a web analyst and visitor satisfaction could be considered the realm of the usability specialist, customer and visitor engagement seems to be a concept that has a far wider reach touching almost all areas [...]]]></description>
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